Effective Date: January 2024
Table of Contents
Beacon Roofing Supply Canada Company (“Beacon,” “we,” “our,” or “us”) respects and values your privacy. As part of our commitment to use the information you share with us responsibly, we want you to be familiar with how we collect, use, and disclose information relating to you, your computer, or your device and that enables your identification (“Personal Information”).
This Privacy and Cookie Notice (this “Notice”) describes how we process Personal Information about you in the course of operating our business in Canada, including Personal Information that we collect through each website or application operated and controlled by us from which you are accessing this Notice (the “Site”). This Notice does not apply to information about our employees. By using the Site or otherwise providing us with Personal Information, you agree to the terms and conditions of this Notice.
a. What You Give Us
You may voluntarily provide Personal Information to us in the following ways:
We may combine Personal Information you submit through the Site with other information we have collected from you, whether on-line or off-line. We treat the combined information in accordance with this Notice.
b. Information from Third Parties
If you apply for credit, we may request and obtain, from time to time, personal, credit and financial information about you from credit reporting agencies, your bank and your supplier references.
c. Information from Use of the Site
Through your use of the Site, we may also gather information about your use of the Site that does not identify you directly but may identify your computer or device. Generally, this information is collected through what we refer to herein as “Traffic Data.” We may collect and store such Traffic Data automatically whenever you interact with the Site. For example, we may collect your IP address, the hostname of your computer, browser information and reference site domain name every time you use the Site. We may collect information regarding user traffic patterns and Site usage. This Traffic Data is used to analyze and improve the Site, to provide you with a better experience on the Site, and to show you offers tailored to you. Please see the section below in this Notice regarding Passive Information Collection for more information about our use of cookies and other technologies.
d. Location Data
If you use certain parts of our Site, we may collect location data obtained from your IP address. Similarly, if you use Sites that are mobile websites, mobile applications, or other smart device applications we may collect location data obtained from your device. We use this location data to find our nearest store to you.
e. Data about Children
We do not knowingly collect Personal Information through the Site from children under the age of 14. We reserve the right to delete any information identified as having been provided through the Site from children under the age of 14.
We use Personal Information that we collect for the purposes described in this Notice and as otherwise described to you at the point of collection. Generally, we use the information you provide for the reason for which it was provided. For example, if you contact us by e-mail, we will use the Personal Information you provide to answer your question or resolve your problem and will respond to the email address from which the contact came. We may also use Personal Information about you as specifically described below:
We may use non-personal information or aggregate information that cannot identify an individual without restriction, and we may share such information with third parties.
We may share your Personal Information as described in this Notice or as otherwise described to you at the point of collection.
As you navigate the Site, certain Traffic Data may be passively collected, meaning it is gathered without your actively providing it. This is done using the following technologies in the following ways:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type and operating system type and version screen resolution, and Internet browser type and version.
Through your device: If you access the Site through a mobile device or other network-connected product, certain information may be collected about that device, including your device type, network service provider, and other identifiers. We may collect unique device identifiers (such as IDFA and AID tags and UUID and UDID identifiers) associated with the devices you use to access the Site.
Using cookies: Like many companies, our Site may use “cookies” to help make sure the Site is meeting the needs of its users, to help us make improvements and for tailored advertising. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies set by us on the Site to tell us, for example, whether you have visited us before or if you are a new visitor. We use third party cookies set up by our service provider, Google Analytics, to collect information about how visitors use the Site, including how long you spend on each page, and how you got to the Site. We do not use data collected by cookies to identify who you are. You can visit https://www.google.com/analytics/learn/privacy.html to learn more about Google Analytics’ use of cookies. You can visit https://tools.google.com/dlpage/gaoptout for information on how to opt out of Google Analytics cookies.
You can control cookies through our cookie management tool or by turning off the use of cookies in your web browser. If you use your browser settings to block all types of cookies you may not be able to access all or parts of our Site or functionality may be limited.
You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.
Changing your internet browser settings can prevent the use of cookies. Each browser has a different procedure for disabling the use of cookies. The Help function within your browser should tell you how. Alternatively, you may visit http://www.aboutcookies.org where you can review information on how to control cookies on a variety of browsers.
Using Monitoring Tools: Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”) to better tailor the Site to provide a better service. These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Site. These technologies usually work in conjunction with cookies. To control cookies used on our Site, and therefore any other tracking technologies that work in conjunction with these cookies, please follow the instructions below.
IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many online service providers, including website operators. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.
Social Media Plug-Ins: We use social media plug-ins from social media networks like Facebook, LinkedIn, Pinterest, Instagram, YouTube and Twitter, which are labeled on our Site with the well-known symbols of the respective social network. If you interact with these plug-ins, your activity on the Site may also be made available to those social networks. To understand how those social networks use and disclose your Personal Information, please review the privacy policies available on the websites of those social networks.
Do Not Track Signals: Our Site currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Notice whether a DNT signal is received.
Although our use of passive collection technologies may change over time as technology evolves, the above descriptions are designed to provide you with additional detail about our current approach to information collected from passive technologies.
Some programs, applications, or services in which you may participate are provided and operated by our third party business partners. These include programs such as Online Bill Pay. These programs, applications, and services are jointly branded by Beacon and the relevant third party business partner so that you can identify the relevant third party business partner. Our treatment of your Personal Information that is provided to participate in such a third party program, application, or service is governed by this Notice, and the treatment of your Personal Information by our third party business partners will be governed by the privacy policies of such third parties. While we endeavor to share your Personal Information only with third party business partners that will respect your Personal Information, we do not control how these third parties use or disclose your Personal Information.
We take what we believe to be reasonable steps to protect the Personal Information collected by us from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction, including by limiting access to Personal Information to our employees, consultants and service providers who require access for the purposes described in this Notice. However, no network, server, database, or Internet or e-mail transmission is ever fully secure, error-free, or “hacker proof.” Therefore, you should take special care in deciding what information you provide to us. Please keep this in mind when disclosing any Personal Information.
In addition to the measures, we take to protect your Personal Information described, we have also implemented internal procedures and policies regarding our handling of Personal Information to facilitate our compliance with this Notice and applicable laws.
We maintain Personal Information on our servers or servers maintained by our affiliates or service providers. We, our affiliates or service providers may process or store Personal Information outside of Canada or outside of your province of residence, including in the United States.
We generally retain Personal Information for so long as it may be relevant to the purposes above, or for longer when required by law. To dispose of Personal Information, we may anonymize it (where permitted), delete it, or take other appropriate steps to dispose of it. Even if we delete your Personal Information, it may persist on backup or archival media for an additional period of time for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
Opt Out from Direct Electronic Communications
Where it is in accordance with your preferences, Beacon may send you direct electronic communications, such as through email or text message. You may “opt out” of receiving these electronic communications by following the instructions in the message that you receive, or by sending an e-mail to ContactCanada@becn.com indicating which communications you no longer wish to receive. Note that if you are a customer, we may still send certain administrative messages to you by email that relate to the products that you have ordered or services that you have signed up to receive.
Control of Cookie-Related Processing
You can control certain cookie-related processing as described in Section 4 of this Notice.
Consent Withdrawal
You may withdraw your consent to our collection, use or disclosure of Personal Information, subject to contractual and legal restrictions and reasonable notice.
Access and Correction
You have the right to request access to or correction of your Personal Information in our control by contacting us as described in Section 11 below. You also have the right to request certain information about how your Personal Information has been processed by us. These rights are subject to legal restrictions. We may take reasonable steps to verify your identity before responding to your request.
The Site may contain links to other web sites for the convenience of users in locating information or services that may be of interest. If you access a third party website from a link on the Site, any information you disclose on that website is not subject to this Notice. It is possible that these links may be used by third parties or others to collect personal or other information about you. Beacon is not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such websites. Beacon does not control these third parties’ use of cookies, collection of information, or how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers and any third parties.
This Notice is effective as of the Effective Date noted above. At times it may be necessary for us to make changes to this Notice to reflect changes in the law, our data handling practices, or the features of our services, websites, and apps. We reserve the right, in our sole discretion, to update or modify this Notice at any time. Modifications to this Notice will be posted on the Site and the new Effective Date will be displayed at the top of this Notice. In certain circumstances, Beacon may, but need not, provide you with additional notice of such modifications, such as via e-mail. Modifications will be effective as of the new Effective Date, or such other date as communicated in any other notice to you. Where required by applicable law, we will apply changes only with your consent.
Please review this Notice periodically, and especially before you provide any Personal Information. Your continued participation in our programs, services, and events following the effective date of any modifications to this Notice constitutes your acceptance of those modifications. If any modification to this Notice is not acceptable to you, you should cease accessing, browsing, and otherwise utilizing Beacon’s website, as well as its programs, services, and events.
If you have any questions regarding this Notice or the use of your Personal Information under this Notice, you can contact us at:
Beacon Building Products/Beacon Roofing Supply Canada Company
505 Huntmar Park Drive, Suite 300
Herndon, VA 20170
Attn: Christopher Nelson, Chief Technology Officer
mail: ContactCanada@becn.com